1. Data Protection – The Travel Corner

1.1

This Privacy Policy explains how The Travel Corner collects, uses, stores and protects personal data relating to you.

This Privacy Policy applies to customers and potential customers, individuals who browse or use our website, and individuals outside our organisation with whom we interact.

If you are an employee, contractor, consultant, or otherwise engaged to work for us, or if you are applying to work for us, a separate privacy notice may apply to you.

This Privacy Policy is not intended for children, and we do not knowingly collect personal data relating to children.

1.2

Throughout this Privacy Policy, we refer to this information as “personal data”. Section 3 explains in more detail the categories of personal data that we may collect.

1.3

We may update this Privacy Policy from time to time. We recommend that you check this page regularly to ensure that you are aware of any changes.

This Privacy Policy was last updated on 22 September 2026.

2. How to Contact Us

2.1 Data Controller and Contact Details

2.1.1

For the purposes of applicable data protection legislation, we are a data controller in respect of the personal data that we process about you. As a data controller, we are responsible for ensuring that your personal data is processed in accordance with applicable data protection laws and this Privacy Policy.

2.1.2

If you wish to request correction of personal data that we hold about you, withdraw consent where consent is the legal basis for processing, opt out of receiving marketing communications, or change your marketing preferences, please contact us using the details below.

2.1.3

If you have any questions about how we process your personal data, or wish to exercise any of your data protection rights, please contact us at:

Email: [email protected]

Company/legal name: The Travel Corner

Registered/business address: Kassiopi, Corfu, Greece, 49081

3. Categories of Personal Data We Collect

3.1

The categories of personal data about you that we may collect, use, store, share and transfer include the following:

3.1.1 Advertising and Marketing Data

This includes information relating to your advertising and marketing preferences, such as your preferences regarding receiving marketing communications from us and your communication preferences.

3.1.2 Information Technology Data

This includes information relating to your use of our website and technology, such as your Internet Protocol (IP) address, login data, traffic data, weblogs and other communication data, browser type and version, time-zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices that you use to access our website.

3.1.3 Identity Data

This includes information relating to your identity, such as your first name, middle name, last name, username or similar identifier, title, date of birth, place of birth, passport number and gender.

We only collect such information where it is necessary for a particular purpose, such as making or administering a booking or complying with legal or operational requirements.

3.1.4 Account and Profile Data

This includes information relating to your account or profile on our website, such as your username and password, proposals and bookings made by you, your interests and preferences, feedback and survey responses.

3.1.5 Usage and Operational Data

This includes information relating to your use and operation of our website, products and services, including information about how you interact with our website and services.

3.1.6 Economic and Financial Data

This includes financial information that is necessary to process your bookings and payments, comply with applicable payment-security requirements, and prevent and detect fraud.

Where appropriate, payment information may be processed directly by third-party payment service providers. Where this occurs, the relevant provider's own privacy policy and terms may also apply.

3.1.7 Enquiry and Transaction Data

This includes information relating to enquiries and transactions that you have made with us, such as details of payments to and from you, subscriptions to our services or publications, and details of products and services that you have purchased from us.

3.1.8 Audio Data

This includes personal data that may be collected through recording systems at our locations, where such systems are used and where permitted by applicable law.

3.1.9 Market Research Data

This includes information collected for market research purposes, such as price comparison information and responses to surveys or other research activities.

3.1.10 Health Data

This includes information that may be provided for health and safety purposes, such as information contained in an accident report or claim, or information you provide about allergies, medical conditions, dietary requirements or other health-related needs during the booking process or when visiting one of our locations.We will only process health data where permitted by applicable data protection law and where an appropriate legal basis applies.

3.1.11 Communication Data

This includes information relating to how we communicate with you, such as your billing address, delivery address, email address and telephone number.

3.2

We may also create personal data about you.

For example, if you contact us by telephone to make a complaint about our services or products, we may create a written record of relevant details of the conversation so that we can investigate and address your complaint.

3.3

We may also collect and use aggregated data, such as statistical or demographic data, for various purposes (“Aggregated Data”).

Aggregated Data may be derived from your personal data but should not directly or indirectly reveal your identity. For example, we may aggregate Operational Data to calculate the percentage of users accessing a particular feature of our website.

If we combine or reconnect Aggregated Data with your personal data so that it can directly or indirectly identify you, we will treat the combined information as personal data and process it in accordance with this Privacy Policy.

3.4 Special Categories of Personal Data

In certain circumstances, we may process special categories of personal data, including information concerning health, religious beliefs and sexual orientation.

We will only process special categories of personal data where permitted by applicable data protection law and where an appropriate condition for processing such information applies.

Further information is provided in section 5.2.

3.5 Criminal Convictions and Offences

We do not routinely collect information about criminal convictions or offences.

Where such information is required for a particular legal, regulatory or safety-related purpose, we will only process it where permitted by applicable law.

4. Sources from Which We Collect Your Personal Data

4.1

We may obtain personal data about you from the following sources.

4.1.1 Directly from You

We may collect personal data directly from you when you contact us or use our services, including through our website, by telephone or by email.

This may include personal data that you provide when you:

(a) make or enquire about a booking;

(b) provide information required to arrange or manage your booking;

(c) contact us by telephone or email regarding a booking, enquiry or our services; or

(d) otherwise provide information to us in connection with your travel arrangements.

4.1.2 Automated Technologies

We may collect certain information automatically through technologies such as call recording systems, cookies, server logs and similar technologies.

For further information about cookies and similar technologies, please see our separate Cookies Policy.

4.1.3 Third Parties

We may receive personal data from third parties, including:

(a) analytics providers;

(b) advertising networks;

(c) search information providers;

(d) providers of technical, payment and delivery services;

(e) data brokers or aggregators;

(f) business partners and other organisations with which we have partnerships; and

(g) travel agents and other travel-related service providers.

Where we receive personal data from third parties, we will process that information in accordance with applicable data protection law.

5. How We Use Your Personal Data and Our Lawful Basis for Processing

5.1 Processing Other Than on the Basis of Consent

We may rely on one or more lawful bases when processing your personal data.

The lawful basis that applies will depend on the purpose for which we are processing your information and the circumstances in which we obtained it.

5.1.1 Managing Your Booking

We may use information provided by you to manage and fulfill your booking and to provide our products and services.

This may include booking holidays, tours, transportation and car hire, and issuing tickets.

Where applicable, the lawful basis for processing is that the processing is necessary for:

(a) the performance of a contract to which you are a party; or

(b) taking steps at your request before entering into a contract.

5.1.2 Marketing and Recommendations

We may use your personal data to make suggestions and recommendations about our products and services that may be of interest to you, to determine and measure the effectiveness of promotional campaigns and advertising, and to help ensure that our marketing communications are relevant to you.

Where applicable, we may rely on our legitimate interests as the lawful basis for this processing, provided that those interests are not overridden by your interests or fundamental rights and freedoms.

Where applicable law requires consent for particular marketing activities, we will obtain your consent before carrying out those activities.

5.1.3 Enquiries and Service Communications

We may process your personal data to:

• respond to your enquiries;
• provide information that you have requested;
• provide important real-time information about products or services that you have ordered from us; and
• notify you about changes to bookings, including changes to times or locations caused by unforeseen circumstances.

Depending on the circumstances, we may rely on:

(a) the performance of a contract or taking steps at your request before entering into a contract;

(b) our legitimate interests; or

(c) another lawful basis where required by applicable law.

5.1.4 Development and Improvement of Our Services

We may process personal data for the development, delivery and improvement of our products and services, customer relationships and customer experiences.

Where applicable, we may rely on our legitimate interests for this processing, provided that those interests are not overridden by your interests or fundamental rights and freedoms.

5.1.5 Recruitment

Where you submit a job application, we may retain your details for a reasonable period for recruitment purposes and may consider your application for other suitable positions.

Where permitted by applicable law, we may also contact you about future job opportunities.

The lawful basis may include our legitimate interests in managing recruitment and maintaining appropriate recruitment records.

5.1.6 Website Development, Research and Administration

We may process personal data to help us develop and maintain our website and make it more useful to you and our customers. This may include identifying usage trends and carrying out research, analysis, testing, monitoring, customer communication, risk management and administrative activities.

We may also use information to help us understand different types of customers, keep our website updated and relevant, and develop our marketing strategy.

Where applicable, we may rely on our legitimate interests for these purposes.

5.1.7 Security, Fraud Prevention and Business Reorganisation

We may process personal data to:

• protect our rights or property, including our website;
• administer and improve our IT services;
• maintain network and information security;
• prevent and detect fraud;
• protect our business and customers; and
• facilitate a business reorganisation, restructuring, merger, acquisition or similar corporate transaction.

Where applicable, we may rely on our legitimate interests for these purposes.

5.1.8 Legal and Regulatory Obligations

We may process your personal data where necessary to comply with our legal or regulatory obligations, including health and safety requirements, or to assist with an investigation by a competent authority, such as the police.

The lawful basis may be that processing is necessary for compliance with a legal obligation to which we are subject. 5.1.9 Vital Interests

In an emergency or life-or-death situation where it is not possible to obtain your consent in advance, we may process your personal data where necessary to protect your vital interests or those of another individual.

For example, this may apply where personal information needs to be provided to medical personnel following an accident or medical emergency.

5.1.10 Public Interest and Official Authority

We may process your personal data where this is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us, where such a lawful basis applies.

5.2 Special Categories of Personal Data

Special categories of personal data receive additional protection under applicable data protection law.

Where we process special categories of personal data, we will ensure that both a lawful basis under the applicable data protection legislation and an appropriate additional condition for processing special category data apply.

5.2.1 Health Information

We may need to process health information to provide services or make arrangements that you have requested. For example, this may include arranging special assistance, taking account of dietary requirements, or dealing with health and safety matters.

Where necessary and permitted by law, health information may also be processed to protect your vital interests or those of another individual.

5.2.2 Health and Emergency Situations

We may disclose or process special categories of personal data where this is necessary and permitted by applicable law, including in connection with a serious public health situation, illness, injury or other emergency.

For example, we may need to record an accident or injury that occurs at one of our locations or provide relevant information to medical personnel so that appropriate assistance can be provided.

We will take appropriate measures to protect your rights and the confidentiality of such information.

5.2.3 Religious Beliefs and Sexual Orientation

We may need to process information concerning your religious beliefs or sexual orientation where you voluntarily provide such information and it is necessary to provide a service that you have requested.

For example, religious information may be provided to enable appropriate meal arrangements to be made, such as halal or kosher meals.

Information concerning sexual orientation may be processed where it is necessary to provide a particular holiday or service that you have requested.

Where required by applicable law, we will obtain your explicit consent before processing such information. 

You may withdraw consent at any time where consent is the legal basis for processing. However, if the information is necessary to fulfil your booking or provide a service that you have requested, withdrawing consent may mean that we are unable to provide that service or may need to cancel or amend your booking.

5.2.4 Minimisation

We will seek to minimise the amount of sensitive or special category personal data that we collect and use, and will only process such information where there is an appropriate lawful basis and a genuine need to do so.

6. Who Receives Your Personal Data

6.1

We may disclose your personal data to the following categories of recipients where necessary for the purposes described in this Privacy Policy or where otherwise permitted or required by law:

6.1.1

Our third-party suppliers and subcontractors who process personal data on our behalf to enable us to provide our services.

6.1.2

Our group companies, affiliates and third-party data processors who process personal data on our behalf or support our usual business activities. 6.1.3

HM Revenue & Customs (HMRC), regulators, government bodies and other competent authorities where disclosure is required or permitted by law.

6.1.4

External professional advisers, such as accountants, bankers, insurers, auditors and lawyers.

6.1.5

Law enforcement agencies, courts, immigration authorities, customs authorities and other relevant organisations where necessary for the establishment, exercise or defence of legal rights or where required by law.

6.1.6

Third parties where disclosure is necessary for the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties.

6.1.7

Third parties involved in a proposed or actual sale, acquisition, merger, restructuring, dissolution or liquidation of our business or assets.

6.1.8

Third parties operating plugins, social media features or other content on our website, such as Facebook, Instagram or other platforms, where you choose to interact with those features.

Please also refer to our Cookies Policy for further information about cookies and similar technologies.

7. Personal Data About Other People That You Provide to Us

7.1

If you provide us with personal data about another person, you must ensure that you are entitled to provide that information to us and that we may collect, use and disclose it as described in this Privacy Policy.

7.2

You should ensure that the individual concerned is aware of the matters described in this Privacy Policy as they relate to that person.

This includes our identity, how to contact us, how we collect and use personal data, our personal data disclosure practices, the individual's rights in relation to their personal data, their right to make a complaint about the handling of their personal data, and any consequences of failing to provide the requested information.

8. Accuracy of Your Personal Data

8.1

It is important that the personal data we hold about you is accurate and up to date.

We take reasonable steps to ensure that the personal data we hold is accurate, but we do not undertake to independently verify all personal data provided to us.

Please inform us if your personal data changes during your relationship with us so that we can keep our records up to date.

Where permitted by applicable law, we may not be responsible for losses arising from inaccurate, unauthentic, incomplete or deficient personal data that you have provided to us.

9. International Transfers of Personal Data

9.1

Some of our suppliers, service providers, business partners or other recipients of personal data may be located outside the United Kingdom, European Economic Area or other applicable jurisdiction.

Where necessary, we may transfer, store or process your personal data outside the UK or EEA, including where this is necessary to provide a holiday, travel service or other product that you have requested.

For example, where you book a holiday or travel service to a destination outside the UK or EEA, it may be necessary to provide relevant personal data to suppliers or service providers in that destination in order to fulfil your booking.

9.2

Where applicable data protection law restricts the transfer of personal data to another country, we will only make such a transfer where an appropriate legal mechanism or safeguard is available.

Depending on the circumstances, this may include:

9.2.1

A transfer to a country that has been recognised as providing an adequate level of data protection by the relevant competent authority;

9.2.2

The use of appropriate safeguards, such as applicable standard contractual clauses, the UK International Data Transfer Agreement (IDTA), the UK International Data Transfer Addendum, or other legally recognised safeguards;

9.2.3

A transfer to an organisation participating in an applicable recognised data-protection framework, such as the EU-US Data Privacy Framework or, where applicable, the UK Extension to that framework; or

9.2.4

Another exception or derogation permitted under applicable data protection law.

We will take appropriate steps to ensure that international transfers are carried out in accordance with applicable data protection requirements.

Where required, we will carry out appropriate assessments and implement appropriate safeguards before making a restricted transfer. 

10. How Long We Will Store Your Personal Data

10.1

We will only retain your personal data for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, regulatory and reporting requirements.

We may also retain personal data where necessary to establish, exercise or defend legal claims.

10.2

In relation to personal data associated with bookings, our current retention period is 8 years from the departure date, subject to applicable legal and regulatory requirements and any need to retain information for the establishment, exercise or defence of legal claims.

10.3

In relation to personal data used for marketing purposes, our current retention period is 8 years from your last interaction with us, subject to applicable law and our review of whether continued retention remains appropriate.

10.4

We regularly review the personal data that we hold and will delete or securely dispose of personal data when it is no longer necessary to retain it, subject to applicable legal requirements.

11. Contractual or Statutory Requirements to Provide Personal Data

11.1

In certain circumstances, providing personal data may be necessary:

11.1.1

To comply with a legal or regulatory requirement; or

11.1.2

To enter into or perform a contract with you.

11.2

Where you are required to provide personal data to comply with the law, we will explain this at the relevant time where appropriate.

If you fail to provide personal data that is required by law, we may be unable to fulfil your request or provide the relevant product or service.

11.3

Where personal data is necessary to enter into or perform a contract, you may choose not to provide it. However, if you do not provide information that is necessary for us to perform the contract, we may be unable to provide certain products or services or may be unable to perform the contract with you.

For example, we may be unable to complete a booking or provide a particular service if we do not have the information necessary to make the required arrangements.

12. Your Rights in Relation to Your Personal Data

12.1

Subject to applicable law, you may have a number of rights in relation to the personal data that we hold about you.

These rights may include:

12.1.1 Right of Access

The right to request access to the personal data that we hold about you and information about how we process it.

12.1.2 Right to Rectification

The right to request correction of inaccurate personal data and, taking into account the purposes of the processing, completion of incomplete personal data.

12.1.3 Right to Erasure

In certain circumstances, the right to request that we erase your personal data.

12.1.4 Right to Restriction

In certain circumstances, the right to request that we restrict the processing of your personal data.

12.1.5 Right to Object

In certain circumstances, the right to object to the processing of your personal data, particularly where we rely on legitimate interests as our lawful basis.

You may also have an absolute right to object to direct marketing.

12.1.6 Right to Data Portability

In certain circumstances, the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format and to request that it is transferred to another controller.

12.1.7 Right to Withdraw Consent

Where we rely on your consent as the lawful basis for processing your personal data, you have the right to withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn. 

12.1.8 Right to Complain

You have the right to lodge a complaint with the relevant data protection supervisory authority if you believe that your personal data has been processed unlawfully.

If you are in the UK, you can contact the Information Commissioner's Office (ICO).

Further information about making a complaint is available from the ICO's website.

If you are located elsewhere, you may contact the relevant data protection supervisory authority in your country.

12.2 Exercising Your Rights

If you would like to exercise any of the rights described above, please contact us using the contact details in section 2.

We may need to request additional information from you to verify your identity before responding to your request.

13. Links to Other Websites

13.1

Our website may contain links to other websites operated by third parties.

If you follow a link from our website to another website, you should read and understand that website's own privacy policy and terms before providing personal data.

This Privacy Policy applies only to the processing of personal data by us.

We do not control third-party websites and, subject to applicable law, we are not responsible for the privacy practices, content or processing of personal data carried out by third-party websites.

13.2

For information about how we use cookies and similar technologies on our own website, please see our separate Cookies Policy.

14. Relationship with Our Other Website Policies

14.1

This Privacy Policy should be read together with our other website policies and terms, where applicable, including:

• Terms & Conditions
• Guest Refund Policy
• Acceptable Usage Policy
• Cookies Policy
• Payment Methods

Each policy deals with different aspects of your relationship with us.

This Privacy Policy specifically explains how we collect, use, store, disclose and otherwise process personal data.

Where another policy contains provisions relating to a separate subject, such as bookings, cancellations, refunds, acceptable use of our website, cookies or payment methods, those provisions should be read alongside this Privacy Policy.

Terms & Conditions

Last updated: 22/09/2026

Please read these Terms & Conditions carefully before making a booking with The Travel Corner. They explain the terms that apply when you book flights, accommodation, transfers, car hire, boat hire, excursions or other travel services through us.

By making a booking and paying any deposit or balance, you confirm that you have read and understood these Terms & Conditions and agree to be bound by them.

1. About The Travel Corner

The Travel Corner is the trading name of K. SARAKINOS KAI SIA OE, with its registered office in Kassiopi Village, Corfu 490 81, Greece.

Registration Number: 00033517233000
Tax Identification Number: EL082555862
Greek Tourist Authority Licence: 0829E60000079101
Civil Aviation Authority Licence: 007/KAKK
IATA Accredited Agency: 27215123

The Travel Corner is also a member of HATTA (Hellenic Association of Travel and Tourist Agents) and GUATA (Greek Union of Air Travel Agencies), subject to current membership status.

2. Definitions

For the purpose of these Terms & Conditions:

“The Travel Corner”, “we”, “us” or “our” means K. SARAKINOS KAI SIA OE trading as The Travel Corner.

“Client”, “customer”, “you” or “your” means the person making the booking and all persons named on the booking.

“Booking” means an arrangement made with The Travel Corner for one or more travel services.

“Travel Services” may include flights, accommodation, transfers, car hire, boat hire, excursions and other travel-related services.

“Supplier” means the airline, accommodation provider, transfer company, car-hire company, boat-hire company, excursion provider or other third party providing a travel service.

“Package” means a combination of travel services which falls within the applicable package-travel legislation.

3. Making a Booking

A booking may be made through our website, by telephone, email or other methods offered by The Travel Corner.

The person making the booking must be 18 years of age or over and is responsible for providing accurate information for everyone included in the booking.

By making a booking on behalf of other travellers, you confirm that you have their authority to do so and that you have made these Terms & Conditions available to them.

A booking is not confirmed until we have received the required payment and issued a booking confirmation or confirmation invoice.

Please check your confirmation carefully as soon as you receive it and contact us immediately if any information is incorrect.

4. Prices and Payment

The total price and payment requirements will be explained to you before your booking is confirmed.

Depending on the service booked, we may require:

• a deposit;
• full payment at the time of booking; or
• payment of the remaining balance by a specified date.

The amount required and the balance due date will be shown on your booking confirmation.

For some flights, ferry tickets and other travel services, the supplier may require immediate full payment. In these cases, we will advise you before confirming the booking.

Payment methods

We currently accept the payment methods displayed on our website or provided by our team at the time of booking.

Any applicable payment or card charges will be disclosed before payment is taken.

5. Booking Confirmation

Once your booking has been confirmed, you will receive confirmation details showing the services booked, the price, payment information and any other relevant information.

It is your responsibility to check all names, dates, destinations, flight details, accommodation details and other information immediately.

Errors should be reported to us as soon as possible.

Some changes may incur charges imposed by us or by the relevant supplier.

6. Travel Documents, Passports and Visas

You are responsible for ensuring that you have all documents required for your journey, including:

• a valid passport;
• visas or entry permits where required;
• any required health documentation;
• travel insurance documents; and
• any other documents required by your destination, airline, ferry company or other supplier.

Travel requirements can change. You should check the current requirements applicable to your nationality, destination and circumstances before travelling.

Where we provide travel information, it is intended as guidance and should be checked against the relevant official authorities before departure.

7. Flights

Flights booked through The Travel Corner are subject to the terms and conditions of the relevant airline as well as these Terms & Conditions.

Airlines may impose their own rules regarding:

• baggage;
• seat selection;
• check-in;
• name changes;
• cancellations;
• changes to flights;
• special assistance; and
• boarding requirements.

We will provide assistance where reasonably possible, but airline decisions and operational requirements remain outside our control.

You are responsible for checking your flight details and arriving at the airport with sufficient time to complete check-in, security and boarding procedures.

Failure to check in on time may result in you being refused boarding and may result in the loss of your ticket.

You should also check your email before travelling for any notifications or changes to your flight.

8. Accommodation

Accommodation is subject to the terms and conditions of the relevant property or accommodation provider.

The maximum occupancy stated for each property must not be exceeded.

Only the persons named on your booking may stay at the accommodation unless we have agreed otherwise in writing.

Subletting, reselling or transferring accommodation without our written permission is not permitted.

Accommodation should be treated with reasonable care and respect. Any damage should be reported to us or the accommodation provider as soon as possible.

You may be responsible for reasonable costs resulting from damage caused by you or members of your party.

9. Check-in and Check-out

Unless otherwise stated on your booking confirmation, accommodation is generally available from the property's standard check-in time.

Check-out is generally required by the property's standard departure time.

If you arrive early or depart late, access to the accommodation may not be available unless this has been arranged in advance.

Late check-out may be subject to availability and an additional charge.

10. Behaviour and Conduct

You are expected to behave responsibly and respectfully towards accommodation providers, our staff, suppliers and other guests.

We may take appropriate action where behaviour causes, or is likely to cause:

• serious disturbance;
• damage to property;
• danger to other people;
• harassment or abuse; or
• significant disruption to the operation of a travel service.

Where necessary, the relevant supplier may require a guest to leave accommodation or refuse further service.

Where a booking is terminated due to serious misconduct, any refund or additional costs will be dealt with in accordance with the applicable contract and law.

11. Cancellations by You

Cancellation requests must be made in writing by email or another method accepted by The Travel Corner.

A cancellation will take effect from the date we receive your cancellation request.

Cancellation charges depend on the type of travel service booked and the terms applicable to that booking.

Your booking confirmation will identify the applicable cancellation conditions where appropriate.

Villa bookings

Unless different cancellation terms are stated on your booking confirmation:

No-shows and early departures are non-refundable unless otherwise required by applicable law or agreed in writing.

Self-catering apartments and hotels

Unless different cancellation terms are stated on your booking confirmation:

No-shows and early departures are non-refundable unless otherwise required by applicable law or agreed in writing.

Flights and other travel services

Flight tickets and other travel services may be subject to the cancellation, amendment and refund rules of the relevant supplier.

Some fares may be non-refundable or non-changeable.

We will advise you of applicable charges where we are able to do so.

Important: Where a booking constitutes a package under applicable law, your statutory cancellation and refund rights may differ from the above provisions. The applicable package-travel rules will apply.

12. Changes to Your Booking

If you wish to change your booking after confirmation, please contact us as soon as possible.

We will make reasonable efforts to accommodate requested changes, subject to availability and the terms of the relevant supplier.

Changes may result in:

• amendment fees;
• supplier charges;
• fare differences;
• accommodation price differences; or
• other additional costs.

We will advise you of applicable charges before confirming a requested change where reasonably possible.

13. Changes or Cancellation by The Travel Corner or Our Suppliers

Travel arrangements are sometimes made many months before departure and circumstances may change.

Where a supplier makes a change to your booking, we will communicate significant information to you as soon as reasonably possible.

Where a booking constitutes a package, your rights in relation to significant changes, cancellation, refunds and alternative arrangements will be governed by the applicable package-travel legislation.

Where a service is booked separately, the terms of the relevant supplier and applicable consumer law will apply.

14. Package Travel

Some combinations of travel services booked through The Travel Corner may constitute a package under applicable legislation.

A package can include, for example, a combination of accommodation and transport or other qualifying travel services.

Where your booking constitutes a package, you will receive the information and contractual protections required by the applicable package-travel legislation.

These may include specific rights relating to:

• pre-contract information;
• changes to the package;
• cancellation;
• refunds;
• assistance while travelling;
• responsibility for the proper performance of the package; and
• insolvency protection.

Where applicable, the package information form and other required information will be provided to you before or at the time of booking.

15. Price Changes and Surcharges

The price shown at the time of booking will be confirmed to you before payment.

For certain bookings, particularly packages or services involving supplier-controlled prices, changes may occur before departure where permitted by the applicable terms and law.

Where a price increase is permitted, we will provide you with the relevant information and explain your rights.

Any mandatory consumer rights concerning price increases will apply.

16. Force Majeure and Exceptional Circumstances

We are not responsible for circumstances that could not reasonably have been foreseen or avoided and which prevent or significantly affect the performance of a travel service.

These may include, for example:

• natural disasters;
• severe weather;
• war or serious security risks;
• civil unrest;
• epidemics or pandemics;
• government restrictions;
• airport or port closures;
• industrial action; or
• other exceptional events beyond reasonable control.

Where such circumstances affect a package booking, the rights provided by applicable package-travel legislation will apply.

For other travel services, the relevant supplier's terms and applicable law will apply.

17. Travel Insurance

We strongly recommend that all travellers take out suitable travel insurance when making their booking.

Your insurance should provide appropriate cover for your circumstances, including cancellation, medical expenses, baggage and other risks relevant to your trip.

You are responsible for checking that your policy provides adequate cover and for reading the policy terms carefully.

We cannot guarantee that your insurance will cover every circumstance, so you should ensure that the policy meets your individual needs.

18. Transfers

Transfers arranged through The Travel Corner are provided by independent, appropriately licensed suppliers.

Transfer arrangements may be subject to the supplier's own terms and conditions.

You should ensure that the flight, ferry or other arrival information provided to us is accurate so that the transfer can be arranged correctly.

If your travel arrangements change, you should contact us as soon as possible.

19. Car Hire

Car hire bookings are subject to the terms and conditions of the relevant car-hire provider.

Drivers must meet the supplier's requirements relating to age, driving licence, payment card, insurance and any other applicable conditions.

You should review the supplier's terms carefully before collecting your vehicle.

Additional charges may apply for items such as fuel, insurance, additional drivers, child seats, damage or late return, depending on the supplier's terms.

20. Boat Hire

Boat hire is subject to the conditions of the relevant boat-hire provider and applicable Greek maritime and safety requirements.

Licence requirements vary depending on the type and power of the boat.

Where a licence is required, the customer is responsible for holding the appropriate valid licence.

Boat hire may be restricted or cancelled due to weather or sea conditions.

Customers must follow all safety instructions and the instructions provided by the boat-hire operator.

Any security deposit, fuel charges, damage charges, permitted operating areas and other conditions will be communicated as applicable to the booking.

21. Excursions and Activities

Excursions, tours and activities may be provided by independent suppliers.

Where an excursion or activity is not operated directly by The Travel Corner, it will be subject to the supplier's terms and conditions.

We will provide information about available activities and, where requested, assist with bookings.

Availability, schedules and operating conditions may change, particularly due to weather or local circumstances.

22. Baggage

Baggage allowances and restrictions are determined by the relevant airline, ferry company or other transport provider.

You are responsible for checking the baggage allowance applicable to your ticket before travelling.

Additional baggage charges may apply.

You should also comply with all applicable security requirements and restrictions.

23. Flight Changes, Delays and Cancellations

Airlines are responsible for the operation of their flights, including delays, cancellations and changes to schedules.

Where your flight is affected, we will provide reasonable assistance where possible.

Your statutory passenger rights may apply depending on the circumstances and the applicable legislation.

24. Accommodation Facilities and Local Conditions

Facilities and services at accommodation properties can occasionally be unavailable due to maintenance, weather, seasonal operation, local restrictions or circumstances outside our control.

Examples may include swimming pools, restaurants, shops, water sports and other resort facilities.

Where we are informed in advance of significant changes that may materially affect your booking, we will communicate this information where reasonably possible.

25. Complaints

If you experience a problem during your holiday, please contact us or the relevant supplier as soon as possible.

Giving us the opportunity to address an issue while you are travelling can often allow it to be resolved quickly.

If your complaint cannot be resolved during your trip, please submit your formal complaint to us in writing after your return.

Your complaint should include your booking reference, relevant dates and details of the issue.

We will review your complaint and respond within the timeframe required by applicable law.

26. Accessibility and Special Requirements

If you or a member of your travelling party has a disability, reduced mobility, medical requirement or other special requirement, please tell us before booking.

We will provide information about available facilities and reasonable assistance where possible.

Requirements should be communicated as early as possible because airlines, accommodation providers and other suppliers may have their own procedures and restrictions.

27. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, information may occasionally change or contain errors, including information relating to prices, availability, accommodation facilities, travel schedules and local services.

Where we become aware of a significant error or change affecting a confirmed booking, we will take reasonable steps to notify affected customers.

28. Website Use

The information and content on our website is provided for general travel and booking purposes.

You must not use the website for unlawful purposes or attempt to interfere with its operation, security or availability.

Our website content, branding, text, images and other materials are protected by applicable intellectual property laws unless otherwise stated.

29. Privacy and Personal Data

We process personal information in accordance with our Privacy Policy.

By making a booking, you acknowledge that we may need to process relevant personal information in order to arrange and administer your travel services.

Where necessary, information may be shared with airlines, accommodation providers, transfer companies, car-hire companies, boat-hire operators and other suppliers involved in providing your booking.

Please see our Privacy Policy for full details.

30. Financial Protection and Insolvency

Where applicable, financial protection will be provided in accordance with the requirements of the relevant Greek and European travel legislation.

Where your booking constitutes a package, any applicable insolvency protection and associated traveller rights will be explained in the information provided with your booking.

31. Supplier Terms and Conditions

Travel services booked through The Travel Corner may also be subject to the individual terms and conditions of the relevant supplier.

These may include airlines, hotels, villas, car-hire companies, boat-hire operators, transfer companies and excursion providers.

Where supplier terms apply, you should read them carefully.

Nothing in these Terms & Conditions is intended to remove or restrict any mandatory rights you have under applicable consumer law.

32. Applicable Law

These Terms & Conditions are governed by the laws applicable to the services and booking concerned.

Nothing in these Terms & Conditions affects any mandatory consumer rights that apply to you under applicable Greek, European Union or other relevant legislation.

33. Contact Us

If you have any questions about these Terms & Conditions or your booking, please contact:

The Travel Corner
Kassiopi Village
Corfu 490 81
Greece

Telephone: +306955189466 | +306974390668 | +306944711083
Email: [email protected] | [email protected]

For urgent assistance during your holiday, please use the emergency contact details provided with your booking confirmation.

Important

These Terms & Conditions are intended to explain how bookings made through The Travel Corner operate. They should be read together with your booking confirmation, any applicable supplier terms, the information provided before booking and, where applicable, the statutory information and forms required for package travel.

Cookie Policy

Last updated: 22/09/2026

This Cookie Policy explains how The Travel Corner uses cookies and similar technologies when you visit our website.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember your preferences and understand how visitors use the site.

Cookies may be essential for the website to operate, while others help us improve your experience, understand website traffic or provide relevant content.

2. How We Use Cookies

The Travel Corner may use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They may be used to support features such as navigation, security, booking processes and other essential website functions.

Analytics Cookies

These cookies help us understand how visitors use our website, such as which pages are visited, how visitors arrive at the website and how the site is used. This information helps us improve our website and services.

Preference Cookies

These cookies may remember choices you make, such as language or other website preferences, so that we can provide a more convenient experience when you return.

Booking Cookies

Where applicable, cookies may be used to help maintain information during the booking process and ensure that your booking works correctly from one page to another.

3. Third-Party Cookies

Some services or content on our website may be provided by third parties and may place their own cookies on your device. These may include services used for website analytics, maps, payment processing, booking systems or other website functionality.

Third-party providers are responsible for their own use of cookies and may process information in accordance with their own privacy policies.

4. Managing Cookies

You can control or delete cookies through your browser settings. You can also choose whether to accept certain non-essential cookies through our cookie consent settings, where available.

Please note that disabling essential cookies may affect how some parts of our website function.

For information about managing cookies, please refer to your browser's help or privacy settings.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, the cookies we use or applicable legal requirements.

Any updates will be published on this page with the revised “Last updated” date.

For information about how we process personal data, please see our Privacy Policy.

Guest Refund & Cancellation Policy

Last updated: 22/09/2026

At The Travel Corner, we understand that plans can sometimes change. This policy explains how cancellations, booking amendments and refunds are handled.

The cancellation conditions applicable to your booking will also be shown on your booking confirmation where appropriate.

1. Cancelling Your Booking

Cancellation requests must be made in writing by email or another method accepted by The Travel Corner.

Your cancellation will take effect from the date we receive your cancellation request.

Cancellation charges depend on the type of travel service booked and the cancellation conditions applicable to your booking.

2. Villa Bookings

Unless different cancellation terms are stated on your booking confirmation, the following charges apply:

No-shows and early departures are non-refundable unless otherwise required by applicable law or agreed in writing.

3. Self-Catering Apartments & Hotels

Unless different cancellation terms are stated on your booking confirmation, the following charges apply:

No-shows and early departures are non-refundable unless otherwise required by applicable law or agreed in writing.

4. Booking Amendments

If you need to make changes to your booking, please contact us as soon as possible.

We will use our best endeavours to accommodate your request, subject to availability and the conditions of the relevant supplier.

Changes may include accommodation dates, number of guests, accommodation type or other travel arrangements.

Amendments may incur additional charges, including supplier fees, price differences or administration charges. We will advise you of any applicable costs before confirming the amendment wherever possible.

5. Flights & Other Travel Services

Flights, ferry tickets, car hire, transfers, boat hire, excursions and other travel services may be subject to separate cancellation and amendment conditions imposed by the relevant supplier.

Some services may be non-refundable or non-changeable. The applicable conditions will be communicated at the time of booking or included in your booking confirmation where appropriate.

6. Cancellations by The Travel Corner or Our Suppliers

In some circumstances, it may be necessary for The Travel Corner or one of our suppliers to make changes to or cancel a travel arrangement.

If this happens, we will notify you as soon as reasonably possible and explain the options available to you.

Where your booking constitutes a package travel arrangement, your statutory rights under applicable package travel legislation will apply.

7. Refunds

Where a refund is due, it will be processed in accordance with the applicable booking conditions and legal requirements.

Any applicable cancellation charges or non-refundable amounts will be deducted from the amount paid.

Where a third-party supplier is responsible for processing a refund, we will assist with the process where reasonably possible.

8. Travel Insurance

We strongly recommend taking out suitable travel insurance at the time of booking.

Your insurance should provide appropriate cover for cancellation, medical expenses, travel disruption, baggage and other risks relevant to your holiday.

Please check your policy carefully to ensure that it provides the level of cover you require.

9. Statutory Rights

Nothing in this policy is intended to exclude or restrict any mandatory rights you may have under applicable consumer protection or package travel legislation.

Where statutory rights provide different cancellation, refund or compensation provisions, those rights will apply.

Acceptable Usage Policy

Last updated: 22/09/2026

When staying in accommodation booked through The Travel Corner, we ask all guests to treat the property, its facilities, local residents and other guests with care and respect.

This policy explains the standards expected during your stay.

1. Check-in & Check-out

Standard check-in and check-out times apply to your accommodation and will be confirmed as part of your booking.

Unless otherwise agreed, accommodation must be vacated by 10:00 on the day of departure.

Guests arriving early or departing on a late flight or ferry should not assume that accommodation will be available outside the standard check-in or check-out times.

Early check-in or late check-out may be available subject to availability and may incur an additional charge.

2. Accommodation Occupancy

All guests staying overnight must be named on the booking or otherwise notified to The Travel Corner before arrival.

The number of guests staying at the property must not exceed the maximum occupancy stated for the accommodation.

Additional overnight guests must be agreed with us in advance and may incur an additional charge.

Subletting, sharing, assigning or reselling accommodation is not permitted.

Accommodation is provided for normal holiday use only.

Pets and animals are not permitted unless written permission has been given in advance.

3. Care of the Accommodation

Guests are expected to treat the accommodation, furniture, equipment and facilities with reasonable care.

Any damage, breakage or loss should be reported to us as soon as possible.

Guests are responsible for damage or loss caused by themselves or by anyone staying at or visiting the property with their permission.

We may seek reasonable costs for damage or loss that is the responsibility of the guest.

The accommodation should be left in a reasonable condition at the end of the stay.

4. Noise & Behaviour

Guests must behave responsibly and considerately throughout their stay.

Excessive noise, antisocial behaviour, parties, harassment, threatening behaviour or any activity that causes significant disturbance, damage or danger to other guests, neighbours, property owners, our staff or suppliers is not permitted.

Guests must also comply with any reasonable rules provided by the accommodation owner or property management.

5. Visitors

Visitors who are not included on the booking should only stay at the property with the permission of the accommodation provider or The Travel Corner where required.

Visitors must comply with the same reasonable standards of behaviour as registered guests.

The number of people at the property must never exceed the permitted occupancy.

6. Security & Personal Belongings

Guests are responsible for taking reasonable precautions to protect their personal belongings during their stay.

We recommend keeping valuables, money, travel documents and other important items securely stored.

Where the accommodation provides a safe or other security facility, guests should use it appropriately.

Any loss, theft or security concern should be reported to the accommodation provider and/or The Travel Corner as soon as possible.

Guests are encouraged to have appropriate travel insurance covering personal belongings and other relevant risks.

7. Breach of This Policy

If a guest seriously or repeatedly breaches this policy, we may take appropriate action.

Depending on the circumstances, this may include:

• Asking the guest to stop the behaviour
• Charging for damage or additional costs caused by the breach
• Requiring the guest or other persons to leave the accommodation
• Terminating the accommodation arrangement where permitted by the applicable booking terms and law

Where accommodation is terminated because of serious misconduct or a significant breach by the guest, any refund will be handled in accordance with the applicable booking terms and legal requirements.

Guests remain responsible for any reasonable costs or losses caused by their actions.

8. Airline & Travel Conduct

Airlines, ferry operators and other transport providers have their own conditions of carriage and may refuse travel or remove a passenger in certain circumstances, including serious misconduct, safety concerns or being considered unfit to travel.

If a transport provider refuses to carry you, you may be responsible for any resulting costs, subject to your legal rights and the applicable supplier terms.

The Travel Corner will assist where reasonably possible but cannot override the decision of an airline, ferry operator or other transport provider.

9. Your Responsibility

Guests are responsible for their own behaviour and for the behaviour of anyone travelling with them or staying at the accommodation under their booking.

By making a booking, you agree to ensure that everyone in your party is aware of and follows this Acceptable Usage Policy.

Payment Methods

At The Travel Corner, we aim to make paying for your holiday simple and convenient.

How Can I Pay?

The payment methods available to you will be confirmed at the time of booking. Depending on the type of booking, these may include:

• Credit or debit card
• Bank transfer
• Other payment methods offered or confirmed by The Travel Corner

Any applicable payment charges or fees will be explained before payment is made.

Payment Schedule

For villa and apartment bookings, a 35% deposit is required at the time of booking to confirm your reservation.

The remaining 65% balance is due 10 weeks (70 days) before arrival.

If a booking is made less than 10 weeks before arrival, the full booking amount is payable at the time of booking.

Your booking confirmation will show the amount paid and the date on which any remaining balance is due.

Secure Payments

We take reasonable steps to ensure that payments made through our website and other payment channels are handled securely.

Where payment is processed by a third-party payment provider, that provider's terms and privacy policy may also apply.

Need Help With a Payment?

If you have any questions about making a payment, your balance or the payment deadline, please contact our team. We'll be happy to help.

The Travel Corner
Kassiopi Village, Corfu 490 81, Greece
Telephone: +306955189466 | +306974390668 | +306944711083
Email: [email protected] | [email protected]

For full information about cancellations and refunds, please see our Guest Refund & Cancellation Policy and Terms & Conditions.